Using Agile Leadership to Revamp During COVID

01 Nov, 2021 | By leslie@leanexpansion.ca

COVID has taken a toll on many businesses. Wouldn’t it be great if we could transform our business using our existing resources? As a business consultant collaborating with clients in New York, Chicago, and Toronto, agile leadership is becoming key to thriving in a competitive environment.

Try to consider your team members. A helicopter boss is about as desirable as a helicopter parent. And with the proper training, your team members shouldn’t need it. People want the freedom and autonomy to work as a team. Yet leaders must lead. Agile leadership teaches how to stay close to teams without hampering their creativity and output.

In my capacity working as an executive consultant, companies thriving in this environment are those adopting a more agile approach to governance. Objectives should be meaningful, clear, and measurable. If a team can prove their ideas are getting results, they get rewarded with more resources and autonomy.

Transforming from an old-school initiatives-based model to a more dynamic, experimental, results-oriented one isn’t hard, but it does take commitment. Agile leadership is powerful but change always means uncertainty.

I remember a recent client outside of Chicago who struggled with attracting and retaining talent. Those who stayed were near burnout. However, a thriving company needs a thriving team. It’s challenging, but with a handful of simple changes, we were able to make this happen.

Small Leadership Changes for Big Impacts

  • First, it is important to create changes that can be felt by the people who matter most—customers. Rather than large, sweeping changes that take too long and rarely turn out as expected, we wanted to make frequent, small but most importantly, tangible impacts.
  • The next step is organization—which departments need to support this work? To get everyone pulling in the same direction, it’s important to communicate the changes. Create a visual board with all necessary information that shows the changes felt by the customer
  • Make it comprehensive. Break the tasks down. Individual team members should understand their roles, and make sure any relevant feedback ends up on the board!

A final word of advice, whether it’s physical or digital make sure the info on your visual board is updated. This is the map that will keep you moving forward. It’s easy to get lost in the day-to-day. Keeping objectives and results in clear focus will help guide your team. Your board should always be concise, comprehensive, and relevant!

These simple strategies for implementing agile leadership provided near-immediate results for my client. More significantly, team members felt like they had greater control and ownership of their time, which improved morale and output. Productivity shot up—without any significant change to payroll or expenses.

Connect Today

Do you want to learn more about Agile Leadership? Maybe you’re looking for suggestions around how to reconnect with your customers?

As a business consultant, I help organizations engage people, streamline processes, and achieve unprecedented levels of success. Learn how we can work collaboratively to reach your goals in 2022. Set up a free consultation online or call 416.528.7990 today.