Leslie Barker works one-on-one with competitive businesses striving to differentiate themselves

Through proven business consulting acumen, CX Consultant Leslie Barker draws on lean methods to guide organizations through the three most important aspects of Customer Service Consulting:

Today, Customer Experience Consulting, or CX Consulting, has changed, especially online. Beyond focussing on the end delivery of a product or service, Leslie looks at systematic service delivery across the full value chain. For businesses selling more products and services online, overcoming the customer disconnect is one of the greatest challenges today.

Leslie leverages almost 20 years of experience as a CX consultant to map all perspective touchpoints across the customer journey. Organizations gain an in-depth understanding of where they excel and which areas need work. More significantly, Leslie provides a toolset and framework that makes it easier to focus time and resources on areas that will yield meaningful and relevant results felt and appreciated by customers.

Talk to CX Consultant Leslie Barker

As a CX consultant who has worked with some of the biggest brands in North America, Leslie offers a free 30-minute consultation to discuss goals and challenges, even touching on potential solutions. Start the journey towards a stronger CX experience.

Schedule a complimentary consultation


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Bring out the best

in your company

Reach out to get in touch. I'm open to learning about challenges, opportunities, and discussing how lean thinking can increase profits or prepare your company for growth.

Phone: 416.528.7990

Email: leslie@leanexpansion.ca

Address: 1805 - 3230 Yonge St
Toronto, ON. M4N 3P6