From our blog

It’s a bit tricky setting up dashboards that summarize the performance and capture the critical ideas of many departments below, but it can be done through trial and error.

Patients have specific preferences for the timing of their appointment. The providers have commitments outside clinic office hours.

Even in this fast-paced, high tech environment, the basics of visual order are needed, maybe even more so.

Lean seemed so simple when I was first introduced to it. “I got this,” I thought. My first task was to understand value vs waste. “Go See,” my sensei said. “Sure,” I thought. This is so easy; I don’t really have to do it. I got it.