From our blog

As business management consultants in Toronto, when we undertake leadership coaching, it’s difficult to predict what type of challenge(s) a client may be facing. One of the primary outcomes is teaching team members how to process and react to rapidly changing information during a team huddle. Sometimes, incremental changes can dramatically change outputs and processes. Let’s take […]

In our last blog, we looked at why it’s necessary for businesses to see problem-solving in action. As a Toronto business consultant who specializes in leadership coaching, I stress the importance of learning from true results. This isn’t the time to insert new ideas or act like the smartest person in the room. Instead, it’s […]

As a Toronto Business Consultant, I know that changing work habits can be difficult and slow. But it’s a process fundamental to just about any business hoping to grow and evolve. When my career first started, I was very much an individual contributor. I was recognized and rewarded for my ideas and the actions taken […]

It’s a bit tricky setting up dashboards that summarize the performance and capture the critical ideas of many departments below, but it can be done through trial and error.

Patients have specific preferences for the timing of their appointment. The providers have commitments outside clinic office hours.

Even in this fast-paced, high tech environment, the basics of visual order are needed, maybe even more so.

Lean seemed so simple when I was first introduced to it. “I got this,” I thought. My first task was to understand value vs waste. “Go See,” my sensei said. “Sure,” I thought. This is so easy; I don’t really have to do it. I got it.