From our blog

You Can Do a Lot by Doing a Few Things

Patients have specific preferences for the timing of their appointment. The providers have commitments outside clinic office hours.

24 Feb, 2020 | By
Why Bother Making it Visual?

Even in this fast-paced, high tech environment, the basics of visual order are needed, maybe even more so.

24 Feb, 2020 | By
Process Improvement: I’ll Follow You into the Dark

Lean seemed so simple when I was first introduced to it. “I got this,” I thought. My first task was to understand value vs waste. “Go See,” my sensei said. “Sure,” I thought. This is so easy; I don’t really have to do it. I got it.

24 Feb, 2020 | By